The service charge is not a gratuity, but is an additional charge that is used to cover certain additional operation costs that are associated with each event. The front of the house service staff that works the event does not receive any part of the service charge.
The service charge covers the following costs; administrative costs (such as appointments and consultations), site visits, scheduling, ordering, paperwork, banking and any possible credit card fees (if applicable). We also have other indirect costs such as office & setup staff that work behind the scenes on every event, but aren’t included in your labor fees. Liability insurance is required to cover any damages or injuries caused by our staff or our equipment to any guests or property, and all necessary permits and other administrative expenses. This relieves the client of liability or responsibility when an accident is our fault. Vehicle insurance, maintenance, cleaning and fuel associated with event. The service charge helps offset the costs of going the extra mile, such as handling the rental equipment and assisting with the non-catering related elements of a party, wedding or event. The service charge also covers the use of our basic equipment, kitchen essentials, buffet décor including replacement, cleaning and transporting.
A 20% service charge will be included in the final billing on all food, beverage and labor. Please note that the service charge is taxable based on California State Regulation 1603(f)